1. General Information

When using our website and placing orders, we collect some basic information about you in order to provide you the services you have requested and improve our services in the long-term. We have an obligation under the Data Protection Act 1998 to look after your personal data. Below you will find details of the information we collect and how we use it.

2. Right to access, correct and delete data and to object to data processing

As part of the ordering process, we store your billing details such as payment address and partial credit card details. You have the right to request we delete this information. Simply drop us an email and we'll complete your request within 30 days.

3. Management of personal data

Should your billing, shipping or name details change, you can update this through your account on our website or by dropping us an email at info@vegantown.co.uk and we'll sort this out for you.

4. Information We Collect & Cookie Policy

As part of the ordering and registration process we collect a few basic details about you. These include your name, billing address and IP address. We don't have access to your credit card number but we're able to request a charge through our payment processor with your permission. You have the right to request we delete your card details at any time.

About Cookies

The VeganTown.co.uk website uses cookies as this is standard practice for most websites. By continuing to use this website you are giving consent for cookies to being used.

As well as being a yummy biscuit, a ‘cookie’ is a small file that can be stored on your computer. VeganTown.co.uk uses cookies to provide features like auto-log-in and to determine when customers have previously visited our site. Our cookies do not contain any personal information about you, so only VeganTown.co.uk will be able to use the cookies to determine your identity.

They are designed to hold a small amount of data specific to the VeganTown.co.uk website, and can be accessed either by computer or handheld device such as a smart phone or tablet. The cookies on this website enable you to shop online with us and this is why they are essential.

5. How We Use Your Information

We'll use the information you provide us with to full-fill your order. We'll also use the details you provide to capture an image of our general customer base and the way they use our services. This enables us to improve the service we can offer you.

6. Sharing Your Information

We do not disclose your information to third parties for marketing purposes.  We do share information with some companies such as delivery address, but they act for us under contract and must not use your information for any purpose that we have not agreed here.

We reserves the right to co-operate with law enforcement officials in the investigation of alleged unlawful activities of our customers or relating to our customers. We will have no legal liability for such disclosures.